Accidental texts, performance miscalculations and what you should never apologise for
I was lucky to have a client who was both forgiving, and receptive. I learned from this experience to never ever badmouth or underestimate a client.
A guide to navigating the world of effective leadership
Pondering on behaviours that I have seen and sometimes exhibit when it comes to giving feedback, testing ideas and creating solutions, I have discovered how you become a bad leader.
You say it best when you say nothing at all
I forgave him and learned my lesson long ago. I don’t know if he ever did. We haven’t spoken in twenty years.
Everybody hates feedback
I didn't seek out feedback early in my career and certainly didn't welcome it if it was given freely. I thought I knew everything and couldn’t see that you never really do.
Lazy phrasing can hurt others
Seeking to be inclusive and politically correct is a good thing in business and shouldn't be seen as a weakness