Everybody hates feedback

Share This Post

Stu Lunn is the Managing Director at Havas Media Manchester. He’s worked in the industry for over 20 years, including leadership roles at Google, Facebook, Dentsu & Omnicom.

Biggest fuck up

Not seeking out feedback early in my career, and certainly not welcoming it if it was given freely.

Most people, in my experience, have positive intentions – you spend so much time at work and have so many interactions with colleagues. Most people want that to be as positive an experience as possible, so who better to help fill in the blind spots you might have than your colleagues? I didn’t welcome that early in my career, I thought I knew everything and couldn’t see that you never really do.

When I reflect on it, I think it probably slowed my own development, but because I was working for big brands and performing well, it took me a while to see past my own misplaced confidence. I felt I’d ‘made it’ when I was really still learning the basics of business, particularly in leadership.

I addressed it through mentoring and a lot of reading. Understanding how your brain works and how positive business cultures are built is fascinating to me. The mentoring and actively seeking feedback is the key, though.

I’d encourage anyone looking to develop their career to seek feedback from all areas of their business at all levels.

If you’re in a leadership position, then make sure you explore ‘reverse mentoring’, there is an incredible amount you can learn from those perceived to have less experience than you.


Hyperbole on LinkedIn profile headers. There are a lot of examples, but the one that really pisses me off is ‘Thought Leader’. As a general rule of thumb, based on my own experience at least, if you say you’re a thought leader, then it’s very likely you are not. Our industry is particularly fertile ground for finding these profiles.

Useful advice 

Understand what is truly important to you and, as such, you should give a fuck about. This is, you may have guessed, the time to recommend you read ‘The Subtle Art of Not Giving A Fuck’.

Why? Well, it’s less about not caring and more about understanding what you can and should focus your energy on.

It demands that you are critical of yourself and honest (brutally) with what you can, could and should accept or change. It’s sound advice for life, not just work. Ultimately, there’s no wanky bollocks, as you’d probably expect from the title – and anybody can take positive action from it.


Please enter your comment!
Please enter your name here

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Related Posts

Red flags and the toxic topless boss

I'm scared because of what the people in these stories might say and what you might think of me. But putting it out there feels cathartic and unburdening.

Interview with the Creative Director of Design by Day

This week’s interviewee is Angela Roche, Co-founder and Creative...

How not to be an arrogant prick

Lessons learned: don’t be an arrogant prick, never show off, engage brain before mouth, and ALWAYS have empathy and respect for others.

Did yoga just change my life?

I’m always dressed in yoga pants but my choice of attire was purely down to the flexibility of the waistband, not because I was on my way to yoga.

Morals or money?

Everyone is a futurist and keynote speaker. If you all were truly futurists, you would have invested in Bitcoin back in 2011.

Mental illness and new beginnings

At the age of 39 after developing severe depression, I realised I had been aiming for the wrong career goal.